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Sioux Falls
1 Level
72 Review
0 Karma

Review on CitySlim by Kasey Storrs

Revainrating 5 out of 5

Excellent Platform for Customer Feedback Management

I like that it is easy to use with all of their app features which makes scheduling workflows simple! The support team has been amazing in helping us learn how to navigate through this platform so far as well as answering any questions we have had or concerns about setting up our account/workflow flow. Honestly not anything at this point since they are doing everything right by supporting you after setup process. Have an idea what your needs will be before signingup. They should do some more training regarding using multiple apps within one service provider but thats probably just me being nitpicky haha. We've realized benefits from getting feedback from customers via surveys as well as having them sign into services when out riders deliver packages.

img 1 attached to CitySlim review by Kasey Storrs



Pros
  • Easy, intuitive for users
  • Good customer experience across device types (mobile first!)
  • Great mobile UX design love ease of navigation & minimalistic UI elements.
  • Clean layout without distractions.
  • Easy access feature request tickets if needed..and get helpful responses quickly even late hours during work days too..so appreciate great responsiveness overall especially important around holiday seasons where things can add
Cons
  • Secret