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Pingdelivery Last Mile Delivery Software Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Supply Chain and Logistics, Last Mile Delivery

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Description of Pingdelivery Last Mile Delivery Software

Scalable full-cycle automation software designed to save time, bring transparency, minimize fraud, cut costs, increase revenue and retention.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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Type of review

Revainrating 5 out of 5

Great Customer Service, Easy to Use Delivery Tracking System

The support team has been very helpful in getting my account set up so that I can use PING for last mile delivery of our goods! They are always quick at responding when we have questions or need help with something specific within their system (elevate issues). We do not love having an online store/website where customers purchase merchandise from us but it is necessary as part payment must be made via this method before being shipped out by pingDeliveries agents who pick them right off your…

Pros
  • Ease to navigate, great reporting tools & ability to add multiple shipping locations all across Canada without any additional cost!!! Great way keeping tabs over what's going down between you guys while also making sure deliveries get done properly..great work fellas ! Thanks again :)
Cons
  • Minor Issues

Revainrating 4 out of 5

Great way to get deliveries made anywhere at any time

I like that it is easy for employees in remote locations or different states/countries (we are located all over US) because we have one place where everyone can access our inventory items with ease! It also makes scheduling easier as well when you know which day someone has availability! Nothing yet but if they improve their customer support department then this will be awesome!! We use pingDeliveries last mile delivery system so no problems there though not sure how good of an app store would…

Pros
  • Ability to see your deliveries
  • Email notifications sent before scheduled time window arrives
  • Inventory manager feature very handy especially at startup time !!!!We were able create lists, groups etc..to help us manage orders much better.
  • Allows users visibility into order progress easily.great way track shipments :)
Cons
  • App Store could possibly go down frequently sometimes during peak usage hours.
  • Wish

Revainrating 5 out of 5

Great Solution If You Prefer Single Source Of All Data

I like that it allows me access from any device (computer or mobile). It's very easy for my team members who are remote workers as well! The reporting is also great with all of our data in one place making decision process much easier than before this product was implemented at work!! Nothing yet but looking forward towards other features such as integration into CRM system which will make life even better. Make sure you have enough resources available when implementing new tools/software…

Pros
  • Very user friendly
  • Great reports to use after implementation
  • Integration wth Salesforce, Outlook etc.
  • Reporting capabilitiesGreat customer service supportEasy accessibility anywhereMakes everyone feel connected & appreciatedVery good training program provided by vendorExtensive knowledge base articlesCustomer success managers always thereTo learn about future enhancementsPriced fairly compared
Cons
  • None