I have had this door for eighteen months. It was commonly used by Shelties, Yorkies, and Morks in Southern California. That works fine. Why 1 star rating? Because the rubber between the flaps now diverges and doesn't dangle much anymore, especially between the two bottom flaps. I called the manufacturer and was told the valve has a one year warranty. I've been told they last a year, 18 months, sometimes longer depending on wear and tear. In other words, this thing is designed to wear out pretty quickly and the company makes money on replacements. By the way, replacing the damper is not that easy. To do this, you need to dismantle the door. Rubber needs to be made stronger. In addition, the rubber could be made stronger and the wing could be designed so that the rubber between the wing panels could be replaced separately with minimal cost and without dismantling the door. Both customers and the environment would benefit from this. But no, the company just wants to cash in on the frequent replacement of an expensive entire valve. For this, Ideal Pet Products earned me a star and customer dissatisfaction.
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