I like how easy it was to setup and get up and running with just about anything we wanted. We were able to implement everything right out of the box! It has been nothing but smooth sailing since day one. There is absolutely no down time to ask our tech support guy questions or help set things up - he's here when you need him (and that's almost all times). So far so good. No problems as of yet. We have the basics covered using this product. Greatly simplified server management tasks at my employer. The ability to be proactive with our IT department instead of reactive makes us more efficient overall. This allows me more time to do what I love most- fix issues and resolve customer service needs. The best part of this product is that it can be accessed from anywhere even when you are offline as long as internet connection is there with your device or computer which has an active data plan (like ATT). I had to pay $10 per month but if u have any other option try out their paid version called geeks solutions premium. It's really good. Nothing much at all! Good platform where we get easy access to our cloud server without needing physical presence.