The best thing about this application from my point of view was that I could manage all projects in one place so, it wasn't difficult anymore when managing several tasks or jobs with different clients! It also gave me more structure than using other tools like Google docs etc. So far everything looks good but i have not tried anything new yet so maybe there are some better features you can use now as well? You will improve communication between employees, contractors and customers because every conversation becomes clear and understandable by just looking up documents in the database. That it's easy to use, that it's very intuitive and that you can easily create new projects. It could be more customizable. I would like to have more options regarding the color of the screen. Also, there are some things in the interface that could be improved. The best thing about this software is that it allows me to manage all my projects at once, which helps me keep track of them.