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Kholar Irvine photo
Nicaragua, Managua
1 Level
724 Review
33 Karma

Review on HUILAN by Kholar Irvine

Revainrating 1 out of 5

Humiliated by HUILAN's Online Store's Performance

My most recent purchase was made from the online store of HUILAN, and it included a variety of items, including clothing, shoes, and jewelry. Unfortunately, I am quite dissatisfied with my experience. To begin, their website was difficult to navigate due to its slowness and lack of responsiveness, making it difficult to look through their collection. It was a very aggravating experience for me to navigate through all of their merchandise. The products I ordered did not live up to my expectations in terms of their level of excellence. The sneakers were uncomfortable, the clothing had loose threads, and the jewelry had a feel that was consistent with its low cost. I was really let down by the products, which is particularly surprising given that their description on the website gave the impression that they were of a high quality. In addition, I had problems with the company's shipping service. My package did not appear on time, and the delivery did not happen as quickly as I had anticipated it would. In addition, the products did not appear in good condition, and the packaging that was used was not done very well. Last but not least, their customer support was below average. When I reached out to them to discuss my problems, I received responses that were not helpful, and I did not get the impression that they were willing to assist me in finding a solution to my problems. In conclusion, I cannot say that shopping at the HUILAN internet store was a positive experience for me. They do not carry high-quality fashion items, so I would not suggest them to anyone searching for those kinds of items. There are other choices available that are superior; therefore, I recommend that you look for a different online store to fulfill your requirements in terms of fashion.

Pros
  • Fast and easy dispatch service.
Cons
  • It seems like some of the jewelery is made of cheap materials.