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1 Level
813 Review
34 Karma

Review on Foster Beck Associates by Demetrius Patsion

Revainrating 5 out of 5

Great Customer Service and Knowledgeable Product

I like that they are very knowledgeable about their product, which makes it easy for them to help me with my specific questions. They also have great customer service! Sometimes things can get lost in translation between our teams but we work out any issues quickly so there's no big deal. Make sure you go into this interview knowing what your expectations are from day 1. It will make life easier once onboarding because everyone knows where everything fits within the system. We've been able solve many problems by using FosterBeck products/services such as BannerViewer, SiteCatalyst, AOV Optimizer etc..

img 1 attached to Foster Beck Associates review by Demetrius Patsion



Pros
  • Their knowledge base has quick answers if i am ever stuck at home instead having an office call center reachable 24x7 365 days per year; plus its all self service without extra cost associated :) Also love how helpful & friendly staff
Cons
  • Nothing here

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