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Macao, Billings
1 Level
493 Review
0 Karma

Review on Professional Grade PreSonus HD7 Monitoring Headphones: Exceptional Audio Quality for Enhanced Sound Monitoring by Angela Kutzler

Revainrating 1 out of 5

2. Defective headset and NO customer service

This is the second Presonus headset to fail after moderate use. This lasted less than 90 days before the right ear stopped making noise. Same thing happened with the pair that came with the record I bought previously so I had to buy them. I know these aren't the most expensive headphones, but I'm willing to sacrifice some sound quality for the price, but not total uselessness after a few months. Presonus support is a nightmare. After contacting them for support, all I got was a work order form that included a flat fee of $39 for viewing the headset (on top of what I would have to pay to purchase it). Not a fan of this company. If I were reading this, I would look for a different product.

Pros
  • Enhanced bass response
Cons
  • Safety