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South Africa, Pretoria
1 Level
730 Review
50 Karma

Review on Moonsea by Emmanuel Winschel

Revainrating 3 out of 5

Poor Quality and Customer Service from Moonsea

I was eager to use Moonsea for my bedding and home requirements, but I was unsatisfied with the results. The goods I got were of poor quality and fell short of what the website had promised. I ordered a mattress protector, but it did not fit correctly, and when I contacted customer service, they did not respond. Shipping also took longer than anticipated. Overall, I wouldn't suggest Moonsea to anyone searching for trustworthy furniture and bedding.

Pros
  • Excellent care to the customer
Cons
  • Service to customers that is occasionally unresponsive, and a restricted number of payment alternatives