I love that it has all my client's information in one place! It makes keeping track so much easier for me as well because everything about them are right there at hand when needed (name/phone number etc). The only thing i don't like was how slow sometimes things would load up or take forever - but this could just be from our internet though? Other than those two problems nothing really stands out yet since we've been using PPCA now less then 2 weeks total time together :) Everything seems pretty easy once familiarized myself wth its features.- Scheduling- Billing & invoicing The customer service is outstanding! They are always available for support and I have never had an issue that has not been addressed immediately. Their website is easy to use and navigate. There isn't anything I dislike about Precise Petcare. I highly recommend them. I am solving issues that were previously difficult to keep track of.