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petBASE Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Petcare

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Description of petBASE

petBASE is the complete booking, management and accounting software suite for pet boarding, dog daycare and services such as pet grooming, training or hydrotherapy. It provides a quick, easy way of taking bookings, checking vacancies, producing booking forms and invoices, maintaining customer and supplier records, keeping on top of your accounts and much more.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Very helpful software for keeping records

The best thing about this program is that it allows you to keep track of all clients with ease when using their database feature. I dislike how sometimes there will be errors in entries which can lead into confusion during peak times. They have been working hard at fixing these problems so they are getting better but not good enough yet. Try them out! You won't regret doing so because everything works great, even after many years we still use Petbase everyday without any issues. Keeping up…

Pros
  • Easy user interface
  • Keeps your data organized for easy retrieval.
  • Allows quick access whenever needed as well

Revainrating 4 out of 5

Great customer service, quick response time & excellent overall product

I love how user friendly it was to use when we first started using Petbase! The support team were super helpful in getting us up-to speed with all our needs/wants from their platform - which included customizing features that would help streamline everything even further (and they did!). We've also been able find some great resources online via google searches regarding any queries / issues along those lines too so there's always something out at hand if you need assistance while working…

Pros
  • I love the features it has and the customizable features
Cons
  • I also dislike that it's not as user friendly as other apps

Revainrating 5 out of 5

Great Service for easy-to use boarding option

The Petbase app has been very helpful in finding places to board our dogs while we are away at work! We have used it several times since they started offering this service last year - so I can't really say that there's anything about their system itself which isn;t working well already!! If you're looking into using an online platform like PetsBase then make sure you do plenty research before committing yourself (as with any new business) but also consider how many people/companies might be…

Pros
  • Great choice for locations
  • Easy way keep track if where your dog is going / staying, or coming from
  • You get updates as soon everything starts happening via email notifications.
  • Can choose specific check ins during certain hours eases scheduling around shifts &/or availability..etc
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Comprehensive solution for small animal services

The ease to use system with all its features was great! I loved that it had everything you could need in one place - from managing staff schedules through billing clients/customers etc., right down to tracking each dogs health history (which has been invaluable when dealing wtih insurance companies). There were some time lags between our computer systems which meant we couldn't access certain functions straight away but this wasn’t too bad once resolved. We have now moved onto another platform…

Pros
  • Ease Of Use
  • All In One Solution
  • Flexible To Work From Anywhere Or On Mobile DevicesIf something isnt working or needs fixing then just call up customer services, very quick response for simple problems where possible
Cons
  • Will fit

Revainrating 5 out of 5

Excellent customer service, easy-to follow instructions

The main feature i love about this system it's that you can add multiple locations to one account so many people who have different facilities under their control don't need separate systems which has saved us time! also there are some other features like mobile app etc but these aren;t important enough in our case we really only use basic functionality from online website/mobile apps - otherwise I would say they're quite good options too depending what your needs might be? nothing at all…

Pros
  • Great customer support
  • Wide variety available products
  • Simple interface, easy navigation among modules.
  • Customer feedback channel where users share comments related directly or indirectlyto product (good / bad experience)
  • Free trial download before pay full amount