I ordered this as 'used - very good' to save two bucks. I do this often and expected a complete if not fully boxed item. I received the bare instrument in a clear plastic bag with no protection, handle, wheel wrench or instructions. Annoying but I needed it ASAP and got the missing parts from an old tool I had lying around. Anyway it seems good. I've only used it once to cut cracks in a concrete basement wall. It worked flawlessly and had the same performance and features as other grinders I've had in the past. It's not high end, but I can handle it. I'd rather replace a $20 tool twice than bother with a $150 tool. It's a pity that not all parts came.