Review on ☕ Breville BDC400BSS Precision Brewer Glass Coffee Maker: Enhanced Brewing with Brushed Stainless Steel Finish by Christopher Gulledge

ZERO STARS - BREVILLE CUSTOMER SERVICE DOESN'T EXIST. DO NOT BUY THIS PRODUCT. OUR CARAFE broke after 18 months of use. FOR OVER ONE MONTH WE HAVE BEEN ATTEMPTING TO CONTACT BREVILLE TO ORDER A REPLACEMENT. WE HAVE BEEN WAITING IN HOLD FOR MORE THAN AN HOUR WITHOUT PICK UP. THEY HAVE NO CHATLINE OR OTHER WAY TO CONTACT HIM. IT'S FUNNY FOR A $225 COFFEE BRAND, YOU HAVE TO REPLACE THE ENTIRE COFFEE BRAND IF A GLASS CARAFE SHAKES. ON YOUR WEBSITE THE GLASS CARAFE AND/OR REPLACEMENT THERMAL CARAFE IS CONSTANTLY SHOWN AS OUT OF STOCK. That's very disappointing. THIS WILL DEFINITELY INFLUENCE THE FUTURE OF HOW WE BUY YOUR PRODUCTS. BEFORE WE WERE YOUR CONTINUOUS CUSTOMERS. HOWEVER, THIS IS NOT PERMITTED. IN MY 20 YEARS OF USING AMAZON, I WRITE LESS THAN 5 PRODUCT REVIEWS. THE RESPONSIBILITY OF BREVILLE HAS NO OTHER REMEDIES FOR ME. I WANTED TO GIVE ZERO STARS BUT THE RATING WOULD NOT ALLOW ME.