The most powerful part of the software is the ability to create and maintain a workflow. It allows you to create rules to automate many repetitive tasks. It also provides a way to create custom forms and reports. There are many different ways to create custom forms and reports. This is a great software for anyone that wants to automate repetitive tasks. The interface is very easy to use and the support team is very helpful. The only thing I dislike is that it does not have a mobile app. I wish it did. I use the software to automate repetitive tasks.