I have several different brands of smart plugs that I control through the Smart Life app. I wanted to add a double outlet, and ordered this one at a good price from Ebay. The set up instructions were confusing at best, so I contacted BN-Link customer service for help. The plug turned out to be defective, so the company quickly sent a replacement. A couple things I did learn about connecting this plug - select BLE + Wi-Fi as the device to add to Smart Life. There are two buttons on the plug, only need to push one of them for power to connect Wi-Fi to the whole outlet. The two outlets on the app and the plug aren’t separately identified - you have to plug something in to see what controls what. In spite of the quirky instructions and the initial problems, the unit is working well now. Thank you to Steven, Darren and Dianna in customer service for their help.
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