Review on JBL Charge 4 - 🔊 Black Waterproof Bluetooth Speaker - Portable by Evan Haynes

Husband bought this speaker in early January. It is now March and we are having problems with the speaker. It only took this speaker two months to turn into a lemon, two months! I called customer service and they gave me a bill to ship the speaker back. However, I can't get a new speaker until it's "tested" and confirmed to be the problem. Verification can take up to 4 business days. This does not include the time it takes to ship it and then wait for them to ship a replacement. If they cannot reproduce the problem, they will send back the exact same device. The on/off button is back. The button has no spring and requires strong pressure for 20-30 seconds for some time with success, and sometimes after 5-10 attempts. Something is obviously wrong with the on/off switch. It appears to be sunken into the device, making it difficult to turn on and off. I wouldn't waste your money on this and spend a little more for something of a higher quality and brand with better customer service.