I have been using this software since it first came out in beta version.
It has really helped keep my pricing under control and give me accurate numbers that help make decisions quickly when negotiating with clients! The fact that you can customize everything makes it even better from an admin standpoint as well! There's nothing much i dislike about the program so far but if there was something specific not working or anything like that then maybe they'd change things up just enough to get more feedback? A little user friendly customization would be nice too - especially around how easy/hard certain tasks become after multiple employees use them regularly. This helps us set realistic prices early which saves time later down the road once we're closer to finalizing deals. We've also seen some significant improvements in our conversion rate (which translates into revenue).