We received the second pump yesterday. The first one did not have the charger cord included, though the box appeared to have never been opened. The second one appears to have been opened, used, and maybe returned for some reason. Since we are limited on time and can't wait for a replacement at this point, we are going to work with this one for now. Overall, the pump appears to be of good quality, and it's charging. We believe it is not the product but the quality check before orders are shipped. Hopefully this was an isolated issue and not their modus operandi.
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