I like that it's easy to use and navigate through the program once you get familiarized with how things work.
It also has some great features such as being able to do multiple carriers at one time if needed which helps out in large organizations where there are many employees using different carrier plans all within 1 organization/business unit or department etc.. There really isn't anything i dislike about this product other than maybe having more options available when entering new customers into our database but we have been happy so far! We've realized huge savings by switching over from another provider who was charging us too much money per month just because they had an older version of their phone plan setup (and couldn't track usage).