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Ericsson BSCS IX Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Vertical Industry, IRCM for CSPs

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Description of Ericsson BSCS IX

It offers an unrivalled combination of out-of-the box features with a high level of configurability. In keeping with the philosophy of Ericsson’s entire BSS portfolio its open state-of-the-art architecture is highly business adaptive, enabling stepwise modular upgrades in line with changes to the business environment.

Reviews

Global ratings 4
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  • 4
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  • 3
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Type of review

Revainrating 5 out of 5

Great Solution For Remote Call Center Services

The best part about this product was that it allowed us to use our existing infrastructure for voice communication which saved time as well as money. We did not have any issues while using this software other than minor bugs here or there but these were very easy fixes and nothing major at all! I would definitely recommend this solution for businesses who are looking forward to having their own call center system setup without much hassle. If you want your employees to be able to communicate…

Pros
  • This is an extremely reliable piece in my opinion because its quality services allow me work with ease no matter where i am located within Canada
  • It allows business owners like myself run smoothly even though we do face certain problems once every now & again however those seem too small compared what others might experience so therefore don't worry just keep going along doing whatever works out fine :)
Cons
  • Secret

Revainrating 4 out of 5

Very Reliable Software For Voice Over IP

The product has been very stable for us when running our VoIP calls over the internet. We have not experienced any major issues thus far during this pilot phase. I would recommend using it without hesitation if you are looking at implementing voice communications. Our organization uses the software primarily as voicemail service but also integrates into other applications such as Salesforce which we use heavily. The system is very easy to manage and the integration of systems is very easy. The

Pros
  • Easy setup
  • Reliable platform that works well in real time environments
  • Great customer services team who provides great feedback & response time, especially regarding escalated cases.
  • Ease access control options available within account settings page (e.g setting up user roles)
Cons
  • Somewhat expensive licensing fees

Revainrating 5 out of 5

All in all, an excellent tool with great support and professional developers

The platform has been designed from scratch for IoT applications which means that it can be used as base technology not only by other companies but also directly within our own products (e.g., smart home solutions).The software development kit allows us to integrate new services very quickly into existing systems or create completely novel ones without having any prior experience. There are no downsides so far - everything works well! I would definitely recommend this product because we were…

Pros
  • Full stack solution with all necessary components in one place, including hardware & RF connectivity.
  • Well organized documentation,
  • Easy integration between different modules
Cons
  • There are disadvantages

Revainrating 4 out of 5

It's really helpful automation tools

The best part was the ability to create my own software modules using JavaScript. This tool has helped me in creating my own application which is used in our organization. I am not able to give any negative feedback as it has been good experience for me. Sometimes when there is heavy load, the web page takes some time to be displayed. So, I would suggest that if you are looking for a complete solution then this is perfect tool for you. We have been using this tool in our organization and we are

Pros
  • It has good functionalities and it works great
Cons
  • If there is any thing, it would be better to offer a complete solution in a package from this company