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Amtel TEM Solution Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, IRCM for CSPs

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Description of Amtel TEM Solution

Amtel TEM Solution is a telecom expense management software that helps to manage invoices and inventory, automate procurement, track assets and usage, manage contracts and service plans, and monitor operations using dashboards and reports.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Great User Friendly Tool, Simple Implementation

It is simple enough for my small team to use yet has all of the functionality I need. The customer support is great! We love how easy it is to use and our team members can navigate the system without needing IT assistance. Everything we need to do is within the tool itself with no additional training required. There really couldn't be anything I dislike about this product as it does everything we need. We would like to have greater visibility into our monthly spendings in order to see trends…

Pros
  • Also very good reporting capabilities that give us insight at an organizational level so everyone's spending plans aligns seamlessly across departments / functions etc.
Cons
  • Not bad

Revainrating 5 out of 5

Great product - very helpful: Amtel TEM Solution

I like the ability to use both a mobile app as well as an online dashboard. The interface can be a little confusing at times but it's not too bad once you figure it out. I also like that there are multiple ways to view your data. For example, one report will show you all of your devices and their current status while another shows only those with issues. This makes it easy for me to see what my team needs to work on. It would be great if we had more flexibility when it comes to adding new…

Pros
  • Ability touse either web browser OR native application (iOS / Android).
Cons
  • Some little things

Revainrating 5 out of 5

Very good solution to manage and maintain Bills

The best thing about this tool was its ability for automatic generation of bills as per requirements which saved us lot time in generating our monthly billing statements; it also helped me generate all my marketing materials at one place with ease (i use those documents when i am doing presentations). It has some bugs but they are being addressed almost everyday by their support team so I hope things will be fixed soon enough without any issues! Nothing much yet because we have not faced many…

Pros
  • Easy to navigate, good UI design
  • Good Price compare function among multiple service Providers.
  • Very easy way yo manage various products categories like landline phone services or internet plans from home broadband connection&nbspetc.,
  • Allows user flexibility according his needs
Cons
  • There are nuances

Revainrating 5 out of 5

Great Experience With This Product, Highly Recommended

I like best how it integrates with other systems in our organization as well as third party applications used by customers we serve (such as Salesforce). It can do many different things but has some limitations regarding customization of report types/views which could be addressed through future releases or upgrades from amTel support team during implementation phase if needed. We use this tool for Telecom Management including Expense Tracking / Budgeting & Invoice Approval processes within my…

Pros
  • Integration capabilities to almost everything around data center network environment.
  • Good variety, flexibility , capability set
  • In case something does not fit into standard templates provided out there one may create new ones easily enough using builtin tools
Cons
  • Good but not great