It is simple enough for my small team to use yet has all of the functionality I need. The customer support is great! We love how easy it is to use and our team members can navigate the system without needing IT assistance. Everything we need to do is within the tool itself with no additional training required. There really couldn't be anything I dislike about this product as it does everything we need. We would like to have greater visibility into our monthly spendings in order to see trends and better plan budgets. This makes it easier to ensure bills are accurate and timely than manually tracking them.