With my most recent buy from the BONANGEL online store, I was incredibly dissatisfied. The apparel and shoes were of a much lower caliber than what was represented on their website. The clothing's low-quality fabric was unpleasant to wear, as were the shoes. The jewelry was also poorly constructed and shattered after just a few uses. I attempted to contact their customer support team in order to request a refund or exchange, but I only received unhelpful and rude answers. It is obvious that BONANGEL only thinks about their bottom line and has no regard for their clients. Save yourself the hassle and stay far away from this store!