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Ukraine, Kiev
1 Level
723 Review
42 Karma

Review on Plum Ram 9-4G Rugged Phone: Easy-to-Use with Whatsapp, Google Assistant, and KaiOS - T-Mobile, Metro, Straight Talk Compatible by Greg Mack

Revainrating 3 out of 5

Not quite 4g otherwise good phone

At least at T-Mobile this device doesn't get 4G service. I spent half an hour on the phone with T-Mobile tech support to change the settings but in the end they said they would create a service ticket and contact me later while they called Plum tech support for me in the meantime dialed so I could dig into their brains. but they weren't. The Plum representative tried to tell me that 4G coverage must be poor in my area, but I live in a large metropolitan area. Then he tried to tell me that 3g H+ is the same as 4g, but it's not. I really like the phone, durable, convenient size, performs all its functions more or less smoothly. I just wish Plum wouldn't lie to me.

Pros
  • Easy setup
Cons
  • Not happy with everything

Comments (1)

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March 13, 2023
Not what it claims to be.