I like the fact that their is always someone available who can help me when I have problems. It's easy to use and navigate. Sometimes it would take a while to get an answer. So if you are having a problem then they really should pick up the phone. It does solve all your needs. You don't need many different apps and programs to keep track of everything. There is just one place where all your documents are stored and accessible anywhere you go. It's very user friendly software which was easy enough even if you have no technical background or skills at all! The support team is also excellent when it comes down solving issues related to this product!! I can't think anything negative about using crayonne so far as its been great experience since day 1. Perfect solution provider who will help us grow up both financially but most importantly make sure customer satisfaction remains high throughout time frame period. !