I like the customer service and they are willing to help. There aren't many companies that can help with what we need, and then do so at a price that we can afford. If you need a good and friendly company to do business with, then they're your company. We have been using them at this time for building automation, they are great with what we need and how we need it. They have been able to install our whole building control systems with ease with us. I like that they are always willing to help, whether it is with my project or just talking about projects in general! They really do care for you as an employee which makes working there so much fun!! Nothing at this time but if your looking into getting some work done by them then go ahead. It's worth every penny of what we payed because when something goes wrong (and trust me - everything does) KLP gets back up right away. !