I like that it makes everything so easy! There is absolutely nothing about this software which isn't user friendly or efficient in some way! Honestly there isn't anything I dislike here except when the program freezes at times; however I am not sure if others have experienced such problems when using spinnSoft as well? The customer service can be slow sometimes but they are always able to help you via email within 5 minutes after submitting your inquiry (if need arises). It has allowed us to streamline our process through automation of tasks with many other benefits too including having better control over all aspects of art gallery business from accounting & reporting right down to marketing!