Review on Pennington Mobility by Inioluwa Okedeji
Pennington Mobility: A Mobility Products Store With Amazing Customer Support Service.
Pennington Mobility is a store where all the products you need to get through your day-to-day activities and other mobility products are available for purchase.
Pennington Mobility store offers a warm, customer friendly reception for customers purchasing from their retail store. They also offer excellent services and tested and trusted advices that will certainly keep their customers coming back.
Having both retail and online stores, they want customers to be able to make mobility purchases from the comfort of their homes and their purchased products delivered right to their doorstep. For purchases above £50, they offer delivery services.
Although they offer an wide array offer mobility products and daily aids, should a customer not find a desired product, he/she can simply call their always available customer support, drop an email or full in their contact form. Also, in cases where a customer is confused and requires help in picking the right product, the customer support can help with that.
Although, it seems their retail store only opens 3 days a week, Tuesdays, Wednesdays and Thursdays from 10am-3pm for customers choosing to purchase from their retail stores. Well, I always prefer making online purchases because of its convenience but not all customers prefer it due to situational reasons.
Pros
- Pennington Mobility has a wide array of daily aids and mobility products.
- They offer free shipping for all purchases above £50, which can somehow compel customers to buy more products.
- They have a top notch customer support service for both their online stores and retail stores.
- The online platform is simple, and very easy to get around.
Cons
- Although I don't really consider this a disadvantage, but their retail store only opens 3 days a week.
