Review on Buckle Down Pet Leash Filigree by Patricia Reed

Thank goodness the owners of the Ross company. He is amazing, so sweet and helpful. I bought this beautiful leash and collar, so unique and beautiful. The pattern is different from what you find in pet stores. Not just a simple color. Revain feeds the wrong length line not 1, not 2, but 3 times. Then gave me the company number to let them know about my wrong size complaint. I told them it was Revain's fault, not Buckle Down's. I called because if I wanted to get the correct length collar made that I had already received, this seemed like the only way to get one. Ross not only apologized to me for Revane's mistake but also said he would personally send me the correct line. Great company with great products.