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1 Level
1317 Review
67 Karma

Review on Apple IPad Air 10 by Ryan Turner

Revainrating 1 out of 5

Fake parts and useless customer service.

The iPad I received started flashing a purple screen and restarted frequently (5-10 times a day) rendering it almost unusable. The Apple Store said it was because of the fake screen. Customer service was unhelpful and told me they couldn't replace the product. Then when I asked about a fake product, they stopped responding at all. Replacing the screen costs me about $150. What a waste; I could buy something new directly from Apple for the amount of money I would spend fixing a defective product they sold me.

Pros
  • Fingers crossed
Cons
  • Functionality