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Review on Kilterly, LLC by Dawn Chambers

Revainrating 5 out of 5

Awesome Products, great customer service and affordable pricing

The support team at kiltery are extremely attentive when it comes time for implementation or customization work; they also have been very helpful in understanding how we can leverage our current platform with their product offerings! If there were any issues during training I would be so happy if those individuals could join us remotely as well - no such luck yet though :( This isn't specifically what i'm referring but rather all products from this vendor tend towards being overly complicated (hence why my colleagues like them). In order get everyone onboarded without too much headache/confusion about process flow etc., just make sure people understand both sides before proceeding forward :) Implementation took longer than anticipated due mostly because some processes weren't available locally which left me having to jump through hoops trying find answers elsewhere online / via phone calls wtih other departments within the org who had nothing better going over internal policies & procedures related to said areas needed by customers vs internally owned systems used across multiple teams including marketing automation efforts. The ease in which I can manage my clients from one place! It's pretty intuitive once it gets used but sometimes there are glitches with certain functions not working properly so be sure they're fully supported by their team before purchasing or using any feature as some may have been updated since launch/release date (if applicable). Having everything under 1 roof makes things much easier for me - managing all accounts easily at hand without having multiple spreadsheets open etc..

Pros
  • easy accessability
  • friendly interfaceand layout of various tabs along top bar.
  • great customer service
  • excellent technical staff
Cons
  • Almost everything is ok