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Romania, Bucharest
1 Level
732 Review
55 Karma

Review on Matiz by Andre Stephens

Revainrating 3 out of 5

Review of a disappointing Matiz Online Store experience

I was eager to use Matiz, an internet retailer specializing in groceries and gourmet foods, but I was dissatisfied with my results. Although the shop does carry a wide variety of goods, such as pantry essentials, canned, jarred, and packaged foods, there were a few items that disappointed me. First off, I discovered that some of the products I got fell short of my expectations in terms of quality. The olive oil I received tasted off, and the artisanal cheeses and cured meats I ordered had a shorter shelf life than I had expected. I was let down by what I got because I had high expectations for the quality of their products. In addition, I discovered that the checkout procedure was not as simple as I had anticipated. My order took longer than I expected to finish, and there were some technical issues I had to deal with. Furthermore, I was dissatisfied because I waited a long time for a response when I asked customer support for help. Overall, despite the fact that Matiz offers a distinctive range of goods, I am unable to endorse this online retailer based on my personal experience. The checkout procedure and customer service were subpar, and their product quality left something to be desired. There are probably better choices available if you're looking for a trustworthy online retailer of groceries and gourmet foods.

Pros
  • a wide range of components
Cons
  • More expensive than the offerings of some rivals