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1 Level
1374 Review
44 Karma

Review on CustomAnswers by Loren Jacobson

Revainrating 4 out of 5

Best Customer Service Platform That Helps Your Business

The best part about custom answers is that you can make it look like your own, or very similar to other websites! It's also easy for customers as they don't have any problems with understanding how this works because their questions are answered by people who understand them perfectly well. You should definitely use this website if you want an amazing customer service platform which will help solve all of your issues without making things complicated at first glance in order not lose potential clients due to bad user experience (this happens sometimes). I used CA when my business was still young but now we're using our knowledge from then so there isn’t much left out anymore except maybe some minor updates here & there - nothing major though since everything runs smoothly even after years of being around :).

Pros
  • Customer support/service
  • Easy navigation between different pages within one account.
  • Very simple design; doesn´ t take too long before learning what needs doing next once familiarized enough :)
Cons
  • More options would be nice such us having more flexibility over layout etc
  • Not really sure why exactly