I like how easy it was to set up my accounts in this software; there's nothing else needed! It can be confusing at first but once everything gets installed properly (which takes about 5 minutes), its very nice of them to make things as smooth transition from their previous product which they stopped supporting years ago!! Nothing really specific other than being able too see what has been created before i start using an new account or creating something brand spanking fresh - just makes me feel more comfortable with starting out because we have used similar programs previously.
There are no downsides here if anything then maybe some minor lag time when adding items etc could've possibly made life easier especially since our current program doesn't allow us much customization options regarding inventory tracking either via barcode scanner integration ect..