The ease of use, speed in deployment as well being able to see what's going wrong at any point during our day-to.-day work with clients makes this software essential for us! It has allowed me (as an admin) access into areas I never knew existed before such as client details & permissions etc which allows my team members more time spend working instead looking through logs or trying figure out who did something they shouldn't have done - it just helps them do their jobs quicker so we can get back onto new projects faster too!! Nothing really but if you're doing anything remotely related then definitely look up hackity because its incredible value added functionality compared other similar products available today.