There are several things I like about this tool, but one of them stands out above all others - reliability! You can be sure that your project will not suffer from an outage or slow speed while using their services - they have been around for years now with no signs of slowing down in terms of customer support either. The fact that it's easy to create new projects (and you don't need any coding skills), makes everything much easier when working together as a team. And there aren't many other tools which offer such flexibility at the same time; most companies tend towards more expensive solutions if we're talking about larger teams. If anyone has problems understanding how our system works after being introduced by scraphero, then their documentation could use some work regarding visualizing concepts so people get used to what exactly happens behind closed doors during scraping process. This way, users won't complain about "how does it do X?" because they'll know right.