I like that it's easy for my department (fire) when we need something quick or have an idea off hand! It saves time by having everything you could possibly want right at our fingertips instead if searching through paper files/drawers etc.. The only thing i dislike about this app so far has been their pricing structure - but they do offer discounts which helps bring down costs some!! We use all aspects such as map creation & layout design / development using both AutoCAD Civil 3D + Fireworks CS6 Design Studio software along side working directly within MapInfo Professional 13+.