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Dominica, Roseau
1 Level
514 Review
0 Karma

Review on πŸŽ… Outdoor Christmas Door Mat - 30x18 Welcome Mat for Front Door - Christmas Rug - Grey Doormat for Outdoor Use by Sara Lewis

Revainrating 5 out of 5

EDITED: I received a defective product, but the company's customer service is top notch!

I am reviewing this review after the company contacted me to say I received a defective product. This company could have just ignored my review. After all, it's just a doormat. However, they exceeded all of my expectations. They apologized for the mistake and offered to fix the situation by sending back a replacement for free or offering a full refund. I have accepted the return. I wish more companies would do this! First review: Not as shown! I am very disappointed in this rug. The given size is wrong - it is much smaller! The inscription "WELCOME" is barely visible, the edge continues to curl. I hope it flattens out but this rug is awful and stinks (literally!)

Pros
  • πŸŽ„ EASY TO CLEAN: Exterior door mats are fade resistant and easy to clean. Simply shake out outdoor carpets, sweep with a broom or vacuum with a hand-held vacuum cleaner.
Cons
  • Update Availability