The best part is the ability to have a virtual reception and the ability to have multiple users. The ability to have multiple users is very helpful when you have a large staff. The ability to have a virtual reception is very helpful and allows you to have a virtual reception without having to have a physical one. Welcm is very easy to use and I have had no issues with it. It is also very customizable. I have been able to customize the look and feel of the website. I am able to have a virtual reception for my staff. I am also able to have a virtual reception for our clients.