Disclosure: I had a bad experience with my original purchase in March 2020 and was waiting to check if there would be a problem with the replacement I received in July. Here is my honest review based on personal experience. Pros: I like this glass. It's a lot bigger than my other travel mugs. Ideal for long journeys or just for a great cup of coffee at home. 30 ounces is a lot of coffee. It keeps drinks hot for many hours. The quality and detail of the painting is excellent. So far no chips or scratches on the surface. Cons: This is my second. In the first, 3 small holes formed along the seam at the bottom and the jar began to draw liquid between the stainless steel walls. You can shake it and hear the liquid inside. The holes were in a triangle and definitely a manufacturing issue. Unfortunately, this came after Revain's original 30-day return policy expired. I called Tervis and the support rep was a bit curt and impatient. 30 days is also their guarantee. I asked her if this was a common problem with Tervis products. She said she personally saw it happen again. She couldn't help me. I then called Revane and the rep was great. The replacement was in my hands the next day. I have had many stainless steel glasses and have never had any leaks during the manufacturing process. This is my first Tervi. I was surprised by the amount of liquid that suddenly gushed out of this one and didn't feel like taking another one. I was offered a choice of refund or replacement. Being a huge Disney fan and otherwise liking this glass, I decided to give it another try. So far it has held up and is meeting expectations.
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