I like that Global Connect has an amazing team, they are always helpful with all my questions or issues. They have been able to provide me with great service each time I need something from them. There is nothing really! We recently started using GlobalConnect for our internet needs (we use it at work). It's so much more convenient having everything in one place - faster billing, easier account management. The price isn't too bad either. If you want good customer care when working with your ISP try GlobalConnect! Great communication between their agents and myself makes troubleshooting a breeze. I love that GC is available to me even though my location isn't in their service area, they have been very good at working with us when we've had an issue or question arise related our phone account! There has yet to be anything negative mentioned about this provider by others who use them either personally OR professionally as well!! It's easy for you guys so much easier than trying something else out if it doesn’t work right away (which can take some time sometimes).