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GlobalConnect Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Professional Services, Managed Services

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Description of GlobalConnect

GlobalConnect Carrier offers a full suite of carrier services.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Professionalism + Great Customer Support = Successful Results

Easy to use, efficient service provider with great customer support! They are always willing to help you whenever there is an issue or question that arises during your project implementation phase; they're also very knowledgeable about their products in general which can be helpful for those who don't have specific technical knowledge like me regarding VoIP networks/services (I'm pretty much self-taught). I've been using them since 2014 when we implemented our first nationwide call center at…

Pros
  • Ease
  • Very easy system once training completed
  • Knowledgeable staff available anytime via chat line.
  • High quality equipment used throughout USA including New York City where most companies do business here today.
  • Reliability
  • Customer Support
  • Great pricing compared others around
Cons
  • Minor Issues

Revainrating 5 out of 5

Great customer support and fantastic app = satisfied business

I really like that you can use your phone number as an account, which makes it easy to have customers call me through my cell or home line without having them enter their own numbers in every time they need service! The only thing is sometimes when using international calling rates there are issues with billing not showing up correctly for some reason but this has been resolved since then so its fine now :) They also charge extra fees if someone calls from outside our local area (which we don't

Pros
  • Easy access / sign in process
Cons
  • Nothing

Revainrating 5 out of 5

Great Partner With A Good Understanding Of The Insurance Business

GlobalConnect has been a great partner to work with. They are always willing to work with you to find the best solution for your needs. They are very knowledgeable and have a good working relationship with the carriers. They are always willing to go the extra mile and work with you to find the best solution for your needs. I have not run into any issues with GlobalConnect that I can think of. They have been very helpful in finding the best solution for our needs. We are solving a problem that…

Pros
  • Easy application process, quick response times via phone or email when needed! Great customer service team who works hard at resolving problems quickly without delay from them as well!! The reps seem genuinely interested about making sure there is an easy experience moving forward whenever possible..even if it's just asking questions before they recommend something..or even after recommending their recommendations.just because sometimes all its takes really simple "why"s which helps make
Cons
  • Some disadvantages

Revainrating 5 out of 5

My experience was fantastic- Highly recommended

I like that Global Connect has an amazing team, they are always helpful with all my questions or issues. They have been able to provide me with great service each time I need something from them. There is nothing really! We recently started using GlobalConnect for our internet needs (we use it at work). It's so much more convenient having everything in one place - faster billing, easier account management. The price isn't too bad either. If you want good customer care when working with your ISP

Pros
  • Fast reliable tech support fast ticket resolution friendly quick turn around times knowledgeable staff professionalism honest business ethics prompt email notifications speedy responses consistent outstanding experience with everyone everytime excellent product selection options
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

Very helpful and professional services always available

I like how easy it is to use, they have really made my life easier by doing all this work for me! They are extremely knowledgeable in their field as well which makes them so much better than other companies out there that don't know what's going one with customer service or billing issues at times (that has been our experience). None yet but will be happy when we do need something fixed - nothing major just small things here an dthere sometimes you may not get through immediately after…

Pros
  • I love everything about globalconnect, I get help with my questions and concerns and they are always there to help and support me with my issues when I call
Cons
  • That there is no dislike i dislike nothing about globalconnect