
I had high hopes for this; Storage 4 TB, good reviews. However, 6 months after purchase, 4 months after I started using it, I get "Unknown USB device (device descriptor request failed)". I've tried everything including getting a new USB cable, updating Windows, messing around with power settings, going into device manager and uninstalling, checking for updated drivers, and more. The same happens when connecting to other computers. Cannot access the data even if the drive is not visible.

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