I have received a universal remote control LG-23-AL with instructions on how to set it up to work with my LG TV. Unfortunately, there was no information explaining all the buttons and their functions. I bought this remote to replace a QWERTY device that had some keys on the alpha keyboard that were no longer working. In the new remote, the number buttons are assigned letters of the alphabet, but there are no instructions on how to access them. The instructions do not include a website or phone number to contact if you have any questions. Haven't tried this remote yet. If I can't get the alpha keys to work, the remote is unusable and will be returned.
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