I like that you can customize your dashboard to fit what your business needs are, it's easy for new users to use as well if they have any existing experience with other platforms.
The fact is there really isn't anything bad about this program at all! If you're looking into having an easier way of organizing client videos or just keeping track in general then don't hesitate to give them a try! We've been able to keep our files organized better than before by using their software instead of paper file folders which was very tedious. It has also allowed my team members to easily access important information when needed without me needing to be right next to each person.