I like that you can configure almost everything from the front end, if there's something not available then you can download additional modules or create your own using open source frameworks (eg : AngularJS). The interface needs some improvements but this could be fixed easily by adding new features or implementing more powerful UI tools such as ReactJs etc. In my experience i've found few issues regarding the stability of the solution during its implementation phase. Also i would recommend people who want to implement a proper CLM software, make sure they have at least 3 consultants familiarized with the product before starting out. We're solving our issue related to data consolidation and process integration between different CRMs, project tracking & reporting systems.