We were looking into an ECRMS which would store all our legal case files in one place so we could easily find them when needed instead having multiple folders scattered across several drives etc..
This software was able toprovide us this capability by allowing easy storage/retrieval from anywhere at anytime! There are some features I wish it had but nothing major - just minor things like being more user friendly towards non computer savvy individuals who need help getting familiar wth program functionality; maybe even providing training videos? Great product overall though has helped solve problems associatedwith locating file quickly among team members without always needing someone physically present next you if they're working remotely during office hours!!