Having never shopped online before, I was eager to see if SOVOYONTEE lived up to the praise I had read about their website. My expectations were not even close to being met. I had a hard time locating the items I needed on the internet because of how complicated it was. When I did find a few things I liked, the sizing was all wrong and they didn't fit right. Returning and exchanging an item was a hassle. Customer service, to make matters even worse, was unresponsive and useless. It was obvious that they didn't care about my happiness as a client, as I had a hard time getting a reimbursement for the products I returned. In sum, my time with SOVOYONTEE thus far has been underwhelming and aggravating. I expected a smoother transition into this industry as a novice. If you want a trouble-free internet purchasing experience, search elsewhere.