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Kurt Bravo photo
Ukraine, Kiev
1 Level
729 Review
43 Karma

Review on πŸ”Œ Kasa Smart Plug Power Strip KP303: 3 Individually Controlled Outlets, 2 USB Ports, Works with Alexa & Google Home - No Hub, White by Kurt Bravo

Revainrating 5 out of 5

No no no no no no no no no no. Did I mention no?

This item was bought just a week ago. It has already started randomly rebooting all connected devices. The firmware was updated, the device was reset, etc. While the KP303 is a good device, the problem lies with TP-Link customer support, or lack thereof. I have had to contact them multiple times for issues found in their products. The support chat with TP-Link sucks at best. My 9 year old son knows more about their products than they do and he doesn't know what a USB stick is. When you finally contact someone after 30 minutes, you may get 2 replies from tech support at best, and then you get disconnected. It's like they have a total time allowed to leave you idle on their call before the system automatically disconnects you. Once they manipulate time to reach that limit, they're gone. Useless customer service. Useless.

Pros
  • Very good quality
Cons
  • Not the best