I was surprised at first to receive a different product but of the same type. So I contacted the seller and he apologized for the confusion and resolved all issues promptly. I was told I had bought a new Brita filter design that was better than the one I was using. It is easier to install and remove. Customer service is great! As I usually do, when I find something good, I recommend it to people I care about. Will be buying from them again soon. Thanks very much!
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